Recent Posts

Preparing Your Business for Restoration After a Disaster

6/11/2024 (Permalink)

A SERVPRO team leader discusses restoration plans at a business. If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance.

What is the most important lesson you’ve learned as the owner of a business? 

Many business owners say they have found it’s not always possible to plan for the future—or to see an event that will impact your business coming. Others say they’ve had to find new ways to engage with their customers and continue providing services.  These are essential lessons that carry on to other parts of the business, too. It’s crucial to have a plan in place to help you deal with the different types of disasters that business owners can face, like fires, flooding or severe storms. 

Because SERVPRO® Team Miller wants to be a resource for business owners in our area, we’ve put together some powerful tips to help you if you ever need commercial restoration services. 

What You Need to Know About Starting a Restoration Project 

The majority of business owners can open their doors again after a fire or flood damages their business. It’s possible to not only open again but also to be more successful. 

Here’s how we recommend you start the process: 

  • Your disaster plan is a crucial component. Invest in a disaster plan before you need it and do everything you can to follow it in the aftermath of a fire, flood or another type of natural disaster. It’s easy to feel overwhelmed when your business is damaged, so knowing what you will do in advance helps. You may want to think about moving your business to a backup location so you can continue operating. 
  • Document all your damage. You’ll want to take plenty of pre-cleanup photos of your property to show your insurance company. It’s smart to inventory the items inside your business that were damaged, compromised or destroyed. Include the values of these items on your inventory list. 
  • Don’t forget to update your community. Providing your suppliers, your employees, your customers and your wider community with regular updates about your progress, a temporary location or your reopening is essential. 
  • Set up an ERP with Team Miller. We can prepare an Emergency Response Profile to prevent unpredictable seasonal weather from catching you off guard. The profile sets up priority response, a customized restoration plan before an emergency occurs, a single point of contact for multiple facilities and provides local as well as national coverage. 

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 24/7 in the event of an emergency. 

SERVPRO® Can Help Your Business

6/10/2024 (Permalink)

Water damaged commercial facility. SERVPRO is committed to reduce business interruptions and recovery costs.

SERVPRO® is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility. 

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 
  • Water Removal and Dehumidification: Our professionals identify the source and type of water which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 
  • Biohazard and Vandalism Cleanup: SERVPRO franchise technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety. 
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory. 

Celebrate the 4th of July with Safety in Mind

6/7/2024 (Permalink)

Colorful fireworks against a dark sky. Celebrating the 4th of July can be a blast – literally.

Celebrating the 4th of July can be a blast – literally. When getting ready to celebrate the long weekend, it’s important to take note of the proper safety precautions to avoid series injury or potential fire hazards when grilling or setting off fireworks to celebrate Independence Day. 

Tips for Grilling Safely 

  • Keep your grill at least 10 ft. away from the walls of your home, garage, etc.  
  • Never leave a lit grill unattended.  
  • Never add starter fluid to ignited coals. 
  • Use long-handed grilling equipment to avoid getting burned. 

Safely Setting Off Fireworks 

  • Stay at lease 500 ft. away from a public, live firework show. 
  • Keep a fire extinguisher or a supply of water nearby in case any fireworks do cause a fire. 
  • Never hold any part of your body directly over a firework as you light them to avoid burning your hands, face, chest, etc. 
  • Keep fireworks out of the reach of children. Always keep children within your sight if they are playing with sparklers. 
  • If a firework does not go off, do not attempt to light it again. 

If an unavoidable fire disaster does occur to your property, know that SERVPRO® is available 24/7/365 to help you with every step of the fire restoration process. 

Bonfire Season Is Coming

6/7/2024 (Permalink)

Bonfire in the dark. Follow these tips to have fun and safe summer nights!

Surrounding a campfire with loved ones creates special memories that you can cherish forever. Putting forth safety measures when having a bonfire can lessen the chances of having fire related injuries and property damage. Follow these tips to have fun and safe summer nights! 

Starting the Fire 

  • Make sure your fire pit is enclosed and there is enough room for a seating area. 
  • Make sure that your bonfire is 10 feet away from your home or any structures. 
  • Do not use gasoline or lighter fluid to start or light the bonfire. 

Bonfire Safety 

  • Keep a bucket of water or hose handy in case of emergencies. 
  • Do not leave the bonfire unattended. 
  • Keep children and pets away from the bonfire. 
  • Do not throw fireworks into the bonfire. 
  • Do not burn aerosols or anything that may produce toxic fumes or explode. 

Putting Out the Fire 

  • Slowly pour water over the ashes and check to be sure that the fire is completely out. 
  • Use a shovel to spread out the ashes to let them cool down. 

Fire Restoration Process

6/5/2024 (Permalink)

Fire-damaged kitchen. Professional fire restoration companies like SERVPRO® are available for emergency service

  1. Emergency Service - Professional fire restoration companies like SERVPRO® are available for emergency service. In some instances, a fire may cause damage such as burn holes in the roof. In these cases, a restoration company can quickly come out to the property and secure the building from further damage. 
  2. Damage Assessment - The next step is to assess the damage caused by the fire. During this step, the fire damage restoration company, like SERVPRO®, will look to see the length the fire, smoke and soot traveled as well as the effect the fire had on the furniture and walls. The company can make an action plan and provide an accurate quote and time estimate. 
  3. Tarp and Sealing - Once restoration is underway, the company's main concern is to prevent further damage from happening, such as leaks due to holes in the wall or a burnt roof or a burst water tank or pipe. The company will quickly stop the source of the leak before water spreads to additional parts of the building. 
  4. Clean Up - After stopping any leaks, the restoration company will clear away dust, soot and smoke from surfaces as well as begin saving the property from water damage. The company will use submersible pumps to remove standing water. Then the area will be dried and sanitized. Carpets will be cleaned, and other measures taken to remove the odors caused by smoke. Finally, items that are beyond repair will be removed and replaced. 
  5. Renovation and Repairs - During the renovation and repair stage, the fire restoration company, like SERVPRO®, will repair or replace cabinets, install new carpet, repaint walls, replace wallpaper and fix other damage in order to restore the property back to its original appearance. The company can also use this opportunity to improve the property, allowing it to look better than it did before the fire occurred. 
  6. Fire Prevention Debriefing - After the restoration process is complete, the company will offer ideas on preventing fires from happening in the future. If the fire were avoidable, the company could provide design advice and fire alert tools such as smoke detectors. 

Preventing Water Damage in Your Home Starts Here

5/3/2024 (Permalink)

Leaking ceiling. It’s important to educate yourself about home systems that are designed to prevent water from entering your home.

The perks of owning your own home are great but it also brings a lot of responsibility. Homes are built in a way to provide maximum protection from water intrusion but sometimes those methods fail. 

It’s important to educate yourself about home systems that are designed to prevent water from entering your home. Here are some of the most common points of failure in a home that could allow water to go where it shouldn’t:  

  • Faucets and Sinks. Faucets and sinks are places to check for leaks. Over time, the rubber gaskets in faucets can degrade which can lead to leaks. Sink drains are usually sturdy unless you have a clog and use too much plunger pressure to remove it. Too much pressure from plunging can damage seals, so always use caution.  
  • Disposals. Garbage disposals are one of the hardest working appliances, and they can spring a link. If you believe you have a leak, check out these tips for finding it.  
  • Gutters and Downspouts. Gutters and downspouts should be clean and free flowing. They should be inspected regularly and cleared of obstructions and debris. Downspouts should move water at least 30 inches away from the home, and the soil should also flow away from the home.  
  • Roof Damage. Falling limbs from trees are a real risk to roof systems. They can perforate the roof and damage or clog gutters. Shingles are especially susceptible to falling tree damage. Newer shingles are designed and constructed to be impact-resistant, hopefully reducing the need for expensive roof repairs. But shingles degrade over time, and a falling tree or limb can easily damage an aged shingle.  
  • Sewer Line Obstruction. This is a serious issue and usually takes a professional plumber to resolve it. Sewer lines can clog for a number of reasons, but two of the most common are root intrusion and grease buildup.  
  • Sump Pump Defect. A sump pump is designed to move water from a basement or crawlspace to outside the home into a drainage system. When a sump pump fails, water backups can affect your home quickly.  

Storm Damage Services

4/1/2024 (Permalink)

SERVPRO truck in a flooded road. When water damage strikes, a fast response is critical.

Severe storms can cause heavy rainfall which can lead to flooding which can lead to unwanted water damage to your business in no time. SERVPRO® wants local residents to know that when a storm damages your commercial property, our highly trained professionals will respond to cleanup and restore your property to pre-damage condition. Our ability to immediately respond to a storm emergency helps to minimize the damage and the cleaning and restoration costs.   

Here are Some of the Services We Provide:   

  • Emergency Contact 24/7/365   
  • Inspection and Damage Assessment   
  • Water Removal and Water Extraction   
  • Drying and Dehumidification Services   
  • Cleaning and Repair   
  • Odor Removal   
  • Restoration   

When water damage strikes, a fast response is critical. Day or night, business owners can expect our team to respond immediately to any storm emergency. 

Flooded Basement

3/18/2024 (Permalink)

Flooded basement. A basement can flood at any time, although flooding most often occurs during heavy rainfall.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Michigan basement could flood, including:  

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home 
  • Storm sewer backup 
  • Sanitary sewer backup 
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 
  • And many more 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. Let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

Why Choose SERVPRO® 

  • We are available 24 hours/7 days per week 
  • We’re a preferred vendor to many national insurance companies 
  • We bill the insurance directly – one less thing for you to worry about 
  • Our technicians are highly trained in water restoration techniques 
  • We use s500 IICRC Restoration standards 
  • Advanced inspection and extraction equipment 

Mold Damage Tips

1/22/2024 (Permalink)

Mold in the corner of a wall. If you have a mold problem in your home or business, consider the following facts.

If you have a mold problem in your home or business, consider the following facts: 

  • Significant mold growth can occur in 48-72 hours. 
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. 
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting. 

What to Do: 

  • Stay out of affected areas. 
  • Turn off the HVAC system and fans. 
  • Contact SERVPRO® for mold remediation services. 

What Not to Do: 

  • Don’t touch or disturb the mold. 
  • Don’t blow air across any surfaces with visible or suspected mold growth. 
  • Don’t attempt to dry the area yourself. 
  • Don’t spray bleach or other disinfectants on the mold. 

If you suspect that your home or business has a mold problem, SERVPRO® has the training, equipment, and expertise to handle the situation. 

We Can Handle Any Size Disaster

12/27/2023 (Permalink)

Flooded warehouse. Our SERVPRO ® team has the resources and training to restore your commercial property.

When a commercial property experiences disruption due to water or fire damage, it can be difficult to imagine things getting back to normal operations. Cleaning and restoring commercial properties require a unique blend of training, experience, specialty equipment, and large labor forces.  Our SERVPRO ® team has the resources and training to restore your commercial property while minimizing disruption to you and your clients.   

Our team has worked commercial projects for a multitude of industries, including: 

  • Small Office Buildings 
  • Large Office/High-Rise Office Buildings 
  • Apartment Buildings 
  • Senior Facilities 
  • Restaurants 
  • Hotel/Motels 
  • Small Retail Stores 
  • Large Retail/Big-Box Stores 
  • High-Rise Residential 
  • Manufacturing and Industrial 
  • Government/Military 
  • Universities, Colleges, and K-12 Schools 

No matter where water, fire, mold, or storm damage occurs, the SERVPRO ® team is the one you want to call.